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How To Fix Software Errors

Author:  James Ricketts
Date:  2007.10.29
Topic:  Software
Provider:  TechwareLabs
Manufacturer:  TechwareLabs

How To Fix Software Errors

Software errors can occur at any time while you are working on your Windows XP computer. Fortunately, most of the errors that you receive are not that fatal and usually go away when you restart your PC. However, there are a few errors, such as DLL errors, driver errors, and code errors which can bring your system to a screeching halt.

The good news is that almost all critical Windows XP errors display error messages, which although technical, provide you with a good starting point to fix your system. Discussed here are few such errors and their resolution methods. If your machine should restart randomly or display a blue screen of death and then reboot too quickly for you to record the error do not dispair a log of this error was generated and is available the next time you are able to get into windows. Simply go to the START button and then the RUN command and type "eventvwr" into the box. This will open a new window and may require you to pick through the listing to find items with exclamation marks or Red X's to find the error you are looking for. Having the approximate time that the error occur will be very useful in marrowing down the error.

Click on the Thumbnail for a Larger Image

An example of an error is below:

“Stop: 0x00000077"



This error usually occurs if the boot sector of your computer is infected by a virus or if the paging file of your XP PC is corrupt.

To fix the error, restart your PC. Quite often, when Windows starts, the Autochk program is run. This program fixes any problems in the boot sector and your error is resolved.

However, if you still receive the error message it might indicate that there is some problem with the RAM installed on your PC. If you are comfortable, open up your box, and try to clean and re-seat the RAM chip on the motherboard. While you are at it, ensure that all other connectors and adapters are seated properly on the motherboard. After you are finished, restart your PC.

Finally, scan the boot sector of your system with the help of an antivirus tool to ensure that it is not infected.

“Stop: 0xC2"


"Stop: 0x000000C2"

These Windows XP errors occur when a device driver conflicts with the kernel of your PC. The kernel is the core component of your XP system and is used to perform many critical tasks.

This error usually starts occurring after you have installed a new software or hardware on your PC. You may be able to resolve the problem by uninstalling all programs that you may have installed recently, and by disconnecting any new hardware devices. Uninstall them one by one because this will help you in identifying the source of the problem. After you have identified the program or device that has caused the problem, try to search for specific solutions related to it.

STOP: 0xc000026C Unable to load device driver Driver_Name


STOP: 0xc0000221 Unable to load device driver Driver_Name


STOP: 0xc0000221. Bad image check sum, the image user32.dll is possibly corrupt. The header check sum does not match the computed check sum.

These XP errors usually occur during the startup process of your Windows XP computer when an important driver is missing or corrupt. These errors may also display if the User32.dll file is corrupt or missing.

To fix these errors, you will have to replace the faulty or missing files. If you do not do this, you will be forced to reinstall your PC.

To restore the damaged or missing driver file, perform the following steps:

  1. Insert the Windows XP installation CD into your CD-drive and reboot the PC to ensure that your PC boots from the CD.
  2. On the “Welcome to Windows” screen, press R to open the Recovery Console.
  3. When the Recovery Console opens, run each of the commands listed below one by one. Remember to press Enter after typing each command, and also replace the driver_name with the name of the faulty driver.

    cd windows\system32\drivers

    ren drivername.sys driver_name.old

    copy F:\i386 driver_name

Note: Replace F: with the drive letter of your CD-ROM drive.

  1. Finally, exit the Recovery Console, remove the Windows XP installation CD and restart your PC.

If the error is with the user32.dll file, run the following commands at Recovery Console.

cd windows\system32

ren user32.dll user32.old

expand F:\i386\user32.dl_ c:\windows\system32\user32.dll

If you are unable to resolve the error by performing the steps listed here, you will have to repair the installation of your Windows XP computer. You can do this by selecting the option available on the “Welcome to Windows” screen, which is displayed when you boot your PC from the XP installation CD.

To prevent various software errors from occurring on your PC, you need take a few preventive measures. For instance, you must keep your antivirus and antispyware tools updated with the latest definitions and run regular scans to ensure that your PC is not infected. You must keep your work area and PC dust-free. It is recommended that you open up and clean your PC periodically and ensure that all connectors and cards are seated properly on the motherboard. Last but not least, ensure that your registry is free from errors with the help of a user-friendly, reliable and efficient registry cleaner tool.


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