Epson Stylus Color 980 problems

[chaplndave]

Epson Sytlus Color 980 problems
Just purchased an Epson Stylus Color 980, installed the drivers, went to the web page to update the drivers and thought I was doing fine. It will print text without much problem (although I don't think the quality of the print is as good as my HP Deskjet 970 at work). However, every time I try to print anything with graphics it begins to print and then the whole systems locks up...can't move the mouse, can't type anything, can't do anything except reboot. Any suggestions out there????

[Grinnin Reaper]

I'd remove all drivers. SPAMThen just install the ones on the CD and see how that works first. SPAMIf that doen't work delete all drivers related to the printer and just install the ones off the WEB. SPAMAlso just double check that the new printer is set as the default. SPAMI've kicked myself to many times for something that simple. SPAMGood Luck.

[chaplndave]

I'd remove all drivers. SPAMThen just install the ones on the CD and see how that works first. SPAMIf that doen't work delete all drivers related to the printer and just install the ones off the WEB. SPAMAlso just double check that the new printer is set as the default. SPAMI've kicked myself to many times for something that simple. SPAMGood Luck.


Savage...thanks for the info. SPAMOne of the perplexing things is that when I load the drivers it seems to put two icons into control panel with one of them as the default. SPAMStill cannot figure that one out. SPAMAny suggestions?

[Grinnin Reaper]

Can't say I've seen then add two icons before, but I don't normally use epson printers. Just personal preference. SPAMLet me know how it goes though. SPAMAlso what cable are you using. SPAMParellel or USB. SPAMI know that Infra Red communication chokes on graphics at least for me. SPAMIf you can you might wanna try a diffrent type of interface (swap from USB to parellel) SPAMYa never know.

[chaplndave]

I'm presently using a USB cable, but I took the old parallel off of my old Epson printer...I'll give that a try. SPAMThanks.

[Grinnin Reaper]

Just curios how much farther you've got on your printer problem. SPAMIf it went away when you ditched the USB cable there's a few things you might be able to do. SPAMCheck and see if there is any updates for your motherboard. SPAMIf anything references USB pay particular attention. SPAMI beleive there has been a few revesions to the standard and maybe some updates to the way your Motherboard handes USB. SPAMDefinately could make an impact on the way it handels graphics. SPAMText is usually pretty simple at least compared to intensive graphics and could let an old standard operate somewhat until you start pushing graphics through. SPAMAlso in refrence to the two icons are they identical. SPAMSome HP printers have two icons and one is a toolbox that let's you get information, see how much ink it estimates is left and run some low level diag. SPAMAin't sure about Epson though don't normaly use them. SPAMHope all is well now.

[chaplndave]

Just curios how much farther you've got on your printer problem. SPAMIf it went away when you ditched the USB cable there's a few things you might be able to do. SPAMCheck and see if there is any updates for your motherboard. SPAMIf anything references USB pay particular attention. SPAMI beleive there has been a few revesions to the standard and maybe some updates to the way your Motherboard handes USB. SPAMDefinately could make an impact on the way it handels graphics. SPAMText is usually pretty simple at least compared to intensive graphics and could let an old standard operate somewhat until you start pushing graphics through. SPAMAlso in refrence to the two icons are they identical. SPAMSome HP printers have two icons and one is a toolbox that let's you get information, see how much ink it estimates is left and run some low level diag. SPAMAin't sure about Epson though don't normaly use them. SPAMHope all is well now.


Savage: SPAMI removed all the drivers...replaced the USB cable with a standard printer cable, hooked everything up and pretty much followed the printed instructions for setup of a new Epson printer. SPAMI reinstalled the drivers from the CD and waa-laa (is that the way they spell it???) SPAMeverything seems to be working fine now. SPAM

I am working with an Abit KT7A-RAID motherboard. SPAMI do have a keyboard and moust plugged into the USB ports (MS Internet Keyboard Pro and MS Intellimouse Optical). SPAMI have also used my Handspring cradle on the USB and everything has worked fine so far.

As for the two icons...they are in the printer file (My Computer, Printers, etc...). SPAMSince I did what I stated above there is now only one icon in the file. SPAM

Am I losing that much by going with the standard printer cable vice the USB??? SPAMEverything seems to be working great now.... SPAMAfter all the trouble, I hate to "upset the apple cart."

[Grinnin Reaper]

I forget the numbers but I'm almost sure you lose some speed and you have lost the "ease of set up for devices using USB" :'( But hey if ya got it working that's the main thing. SPAMWith all those other devices on there I don't think you got a USB problem with the Motherboard. SPAMJust some strange compatiblity problem. SPAMVery odd. SPAMHope it works well for ya. SPAM

[chaplndave]

Thanks for keeping up with me on this. SPAMIf I decide to retry the USB or upgrade the drivers I'll post the results. SPAMthanks again and I look forward to reading more from you in the future.