PDA

View Full Version : Ipconfig fails in XP


matt1968
01-13-2003, 10:23 PM
Ipconfig says internal error, request not supported, unable to query routing information.

I already reset tcp/ip with netsh

Thanks for any ideas!

eviltechie
01-13-2003, 10:52 PM
check

ipconfig /all

maybe your NIC is busted

01-15-2003, 06:57 PM
thanks for the try, but ipconfig won't run period. the NIC is a 802.11b dlink card that has been a problem. the card connects to the router, but browser/ping/ip no luck. not sure other than a os reinstall

Uranium-235
01-15-2003, 11:15 PM
check your device manage and see if the drivers are installed/working

Omega
01-25-2003, 01:36 AM
I'd suggest checking to make sure your wireless settings are configured properly, if the TCP/IP stuff isn't working. This includes checking security settings (enable/disable/configure WEP as needed), add your MAC address to your AP's access list, if necessary, and make sure your SSID is correct (capitalization *does* matter).

kji
04-24-2003, 07:41 AM
when i run ipconfig i get unable to query routing information. I have two separate nics installed- one wireless multiport 802.11b, and one integrated 10/100. Any ideas on this?? I know that the network settings are all correct.
thanks

adigi
05-06-2003, 01:11 PM
I have the same damn problem. I suspect the wireless card casued it and see others have the same issue.

It appears to a tech I know that the tcpip.sys file is not being found at startup (we saw a few events saying so).

I have done about everything, am now trying to reinstall the OS, going back to Win2000 Pro.

05-13-2003, 05:52 PM
dlink? thats your problem right there.

tronz
08-09-2003, 01:57 AM
Win2K or WinXP
Cause of problem trying to uninstall Norton AntiVirus or System. I have DHCP problem fix.
I got 2 Solution First try this.
* from the Start Menu select run
* type 'regedit' and click OK
* open the following folders, HKEY_LOCAL_MACHINE, then SYSTEM, CurrentControlSet, Services, and finally Dhcp.
* Double-click the key DependOnService
* remove what will probably be the last item in the list, something like SYMTDI. Leave everything else alone
* click OK.
* close RegEdit and reboot.

DHCP should work again.

Should a problem come up (messing up the registry entries) you can also press F8 (or is it F5?) and select Use Last Known Good Configuration from the boot menu. That will restore various registry entries to what was used last.

I'm not sure why Norton installs this key. For some types of firewall software a dependency like this is added to ensure the firewall is running before DHCP grabs an address. Of course, Norton Anti-Virus should have removed this dependency when it was unistalled. Clearly its a bug in the uninstall routine.


Second Solution
To edit the registry:

1.Click Start, and then click Run. The Run dialog box appears.
2.Type regedt32.exe in the Run box, and then click OK. The Registry Editor opens.
3.In the left pane, navigate to each of the following subkeys:
*HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DHCP
*HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NetBT
4.In the right pane, double-click the item DependOnService.
5.Delete any references to SYMTDI or NISDRV.
6.Click Registry and click Exit to save the changes and close the Registry Editor.


Should the fix the Problem :)

rhycher
01-10-2004, 10:28 AM
I have read here that a few people have had this problem. Anyone ever have any results fixing it at all? I upgrade from Windows 2000 to Windows XP.

ipconfig
--------------------------------
Windows IP Configuration
An internal error occurred: The request is not supported.
Additional Information: Unable to query routing information.

djrobinn
01-26-2004, 06:25 AM
I'm getting this error message folks:

"C:\Documents and Settings\All Users>ipconfig

Windows IP Configuration

An internal error occurred: A device attached to the system is not functioning.

Please contact Microsoft Product Support Services for further help.

Additional information: Unknown media status code.

C:\Documents and Settings\All Users>

Please advise what to do. Owing to this, I could connect using a dial-up connection but was not able to browse any sites, then I thought maybe the dial up is messed up, so I bought hi-speed cable internet, same problem, wouldn't connect. Then I popped the Windows XP Pro CD in the drive and tried a "Repair Install" so that it could replace any missing or corrupt files, still no luck. I had to then nuke the PC, format the HDD with NTFS, and then install XP over it, now finally the internet is working however, I still get the same error message when I type ipconfig on the dos prompt...its driving me nuts!! :hanged: :confused:

Any ideas?!?!

Thanx!
Robin

mobyplay2001
04-26-2004, 10:06 PM
Alright, guys I need some help, I tried the "technicians" at dsl yahoo. but they are good for nothing...
when I go to configure the IP...this error appears:
AN ERROR OCCURRED WHILE RENEWING INTERFACE LOCAL AREA CONNECTION: AN OPERATION WAS ATTEMPTED ON SOMETHING THAT IS NOT A SOCKET.
According to the geniuses at yahoo, my IP address is not the one it should be...
All these problems appeared after i had a massive attack frem virtual bouncer, annd a whole bunch of pop ups....is it possible that that virus changed my IP address??? what the hell is going on???
your help guys is greatly appreciated!!!!

Jason425
04-26-2004, 11:53 PM
well go to housecall and scan for viruses (google housecall)

then go to your network connections thing under control panel and go to tcpip properties and make sure the IP is set as it should be..

that's all I can do to help you with my limited networking knowledge

jackdaniels
05-10-2004, 11:21 AM
I believe this is related to the sasser virus. I was connect to the work and recieved a message that my machine was infected. They then promptly shutdown my PC. Since then I have been unable to access the internet at all. My limited knowledge was to try and renew/release the IP info but I get the error message in this thread.

Would love to hear anyones suggestions.


:)

cherrypie
05-11-2004, 12:29 PM
google housecall?

Jason425
05-11-2004, 08:14 PM
I was telling him to type housecall in google if he wanted to find it.. http://housecall.trendmicro.com/

ybeddyj
05-27-2004, 04:37 PM
@mobyplay2001

AN ERROR OCCURRED WHILE RENEWING INTERFACE LOCAL AREA CONNECTION: AN OPERATION WAS ATTEMPTED ON SOMETHING THAT IS NOT A SOCKET

This is usually as a result of some programs messing with your tcp/ip protocol stack an easy fix for this usually be to reset yoour tcp/ip stack easiest way do do this is to start up google(*on another pc*) search for "lsp fix" you should find a lot of programs that'll help you there. i personally prefer WINSOCKFIX from option explicit it'll get the job done the quickest plus it also come with another very handy tool

ybeddyj
05-27-2004, 04:39 PM
btw if you had any manually set tcp/ip settings then you'll have to do them over if u use winsockfix

100thMonkey
05-29-2004, 01:21 PM
well here is a variation on the same issue, what do people think?
a) when I tried to run ipconfig from the DOS prompt, I got "ipconfig is not recognized as an internal or external command, operable program or batch file"

b) when I tried to run ipconfig from the Run menu, I would get an error message telling me that ipconfig is not a recognized and that Windows could look online for the right program or I could select from a list

Well, I fixed a) by going to Computer -> Properties -> Advanced -> Environment variables and replacing the PATH command (that somehow had been repplaced leading a folder for my Treo?) with C:\Windows;C:\Windows\System32, my ipconfig/all at the DOS prompt works, thought it still doesn't from the RUN menu.

now that a) has been addressed, do people have any thoughts about b)?

gas_nebula
05-30-2004, 12:56 PM
I've been having similar problems.
Tried the netsh to reset TCP/IP ... no luck.

Came upon some other information that looks promising. Other forums have reports of, with XP, recent TCP/IP and WINSOCK stack corruption. This appears to either be caused by spyware or simply the fact that since TCP/IP is now deemed a critical 'core' networking component of XP, its a little more fragile than in previous Win O/S versions.

Following are a couple of tools to try ... one to repair the TCP/IP stack, the other for WINSOCK. I have not tried these yet ... but I intend too soon. These tools have apparently aided others in getting this %$&@ problem solved.

TCP/IP - http://www.cexx.org/lspfix.htm
WINSOCK - http://tntmax.com/Download/Software/WinsockXPFix.exe

Best of luck.

latr3ll
07-17-2004, 02:05 PM
I had this issue doing an inplace upgrade from W2K to XP.

My Resolution:
I uninstalled TCPI/IP protocol, Client for MS networks, and F&P sharing service from the NIC. Rebooted. Go back to Network connections, you should have no services, clients or protocols installed (or "bound" to the adapter). Click install to reinstall the necessary protocol, client and services. Add TCP/IP, Client for MS networks, and F&P sharing service. Immediately after doing this my NIC was active and it received a DHCP assigned IP address. Problem solved.

Eradicator
08-12-2004, 10:39 AM
Ipconfig says internal error, request not supported, unable to query routing information.

I already reset tcp/ip with netsh

Thanks for any ideas!

HI, Did you ever get this resolved? (wireless card)
Had you upgraded the router firmware or driver before this happened?
That's what happen to me! and then it blew out my LAN net connection. I had to roll it back 3 days because MS and Dlink couldnt fix it. Every time I reinsert the wireless card, it happens again! Time to find the magic combo of firmware and drivers ;( or maybe take a trip to Costco and get a Diff make setup.

NO virus detected!

WSO
09-06-2004, 10:05 AM
1st want to thank the many posts that help lead me to full success. It was a combo of events listed below. Needed all steps. Good news is I did NOT need to reinstall XP or use WINSOCKFIX utility.

System
Win XP Home Edition.
Home Wireless Network 801.11b
Installed Adware6 to attempt to eradicate Spyware
Norton AntiVirus Installed
Peer to Peer Network. Using One PC as "server" which connects directly internet and provides access to internet for client PC's (ie. not access point or router)

Symptoms. XP Client PC's on Wireless Network running very slow. Finally will no longer connect to wireless network. IP address on my "server" PC is 192. ... but IP address on clients is 169. .... Can't ping server. However, I knew WI-FI hardware is working because still have WI-FI connectivity to client PC's on network running Win98SE.


Steps

Virus Check

1. Run Norton AntiVirus - No viruses found

Adware/Spyware Eradication

2. Start->Control Panel>Remove Software. Viewed all programs and using Google Search as a reference removed all programs that were spyware/adware
3. Used Tasked Manager (cntrl-alt-del) and MSCONFIG (using Start-Run-CMD line) to view startup and process see all adware/spyware. Again used google to discern which programs/processes were adware/spyware.

4. Adware Spyware still running included TV Media and Winupdtr. Deselected these programs from MSCONFIG startup. Deleted files in C:\program Files\ and deleted keys from registry using regedit per postings above... but did not permanently eradicate TV Media

5. Manually removed TV Media registry keys using instructions at www.kephyr.com and/or posting above. But also must immediately do step 6 below.

6. Utilized posting that said TV Media was linked with Explorer. Must "Kill" Explorer Process in task manager, Killed Explorer, then used cntl-alt-delete to bring up Task Mgr again. Start CMD line from Task Manager and used CMD line to navigate to c:\Program Files\TV media files. And then delete using delete c:\Program Files\TV Media\*.*

Note to reboot I had to specify which mode to restart in while in MSConfig window. (For some reason my PC would not startup in SAFE mode by tapping F8 during reboot.) 1st selected Diagnostic Startup mode. (Could also go to WIN.BOOT tab to start in SAFE mode.

7. Used MS article "How to Determine and recover from Winsock2 corruption" found at support.microsoft.com/?kbid=811259 (I did have some corruption).

8. Opened Network Connections window. Right mouse click on Wireless Connections to open properties. Uninstalled Client for Windows, File and Printer Sharing, and deselected TCP/IP items. (Note: there is a posting to manually deinstall TCP/IP. I didn't do it).

9. Reboot.

10. Opened Network Connections. Right mouse click on Wireless Connections to open properties. Install Client for Windows, File and Printer Sharing, and TCP/IP items. Select Wireless tab. Selected Properites and Advanced tab for preferred network and ensure all settings were correct in accordance with postings above (I use WEP enabled)

11. Rerun "Setup a Home or Small Office Network" on client

Still had 169... IP address on client PC. The final solution not found above was Drumroll please......

12. Rerun "Setup a Home or Small Office Network" on my Server PC. IP address on Server changed from 192.68.0.1 to 192.168.0.1 and full connectivity was restore between all PC's on network and with the adware gone PC's are fast.

WSO
09-06-2004, 10:10 AM
1st want to thank the many posts that help lead me to full success. It was a combo of events listed below. Needed all steps. Good news is I did NOT need to reinstall XP or use WINSOCKFIX utility.

System
Win XP Home Edition.
Home Wireless Network 801.11b
Installed Adware6 to attempt to eradicate Spyware
Norton AntiVirus Installed
Peer to Peer Network. Using One PC as "server" which connects directly internet and provides access to internet for client PC's (ie. not access point or router)

Symptoms. XP Client PC's on Wireless Network running very slow. Finally will no longer connect to wireless network. IP address on my "server" PC is 192. ... but IP address on clients is 169. .... Can't ping server. However, I knew WI-FI hardware is working because still have WI-FI connectivity to client PC's on network running Win98SE.


Steps

Virus Check

1. Run Norton AntiVirus - No viruses found

Adware/Spyware Eradication

2. Start->Control Panel>Remove Software. Viewed all programs and using Google Search as a reference removed all programs that were spyware/adware
3. Used Tasked Manager (cntrl-alt-del) and MSCONFIG (using Start-Run-CMD line) to view startup and process see all adware/spyware. Again used google to discern which programs/processes were adware/spyware.

4. Adware Spyware still running included TV Media and Winupdtr. Deselected these programs from MSCONFIG startup. Deleted files in C:\program Files\ and deleted keys from registry using regedit per postings above... but did not permanently eradicate TV Media

5. Manually removed TV Media registry keys using instructions at www.kephyr.com and/or posting above. But also must immediately do step 6 below.

6. Utilized posting that said TV Media was linked with Explorer. Must "Kill" Explorer Process in task manager, Killed Explorer, then used cntl-alt-delete to bring up Task Mgr again. Start CMD line from Task Manager and used CMD line to navigate to c:\Program Files\TV media files. And then delete using delete c:\Program Files\TV Media\*.*

Note to reboot I had to specify which mode to restart in while in MSConfig window. (For some reason my PC would not startup in SAFE mode by tapping F8 during reboot.) 1st selected Diagnostic Startup mode. (Could also go to WIN.BOOT tab to start in SAFE mode.

7. Used MS article "How to Determine and recover from Winsock2 corruption" found at support.microsoft.com/?kbid=811259 (I did have some corruption).

8. Opened Network Connections window. Right mouse click on Wireless Connections to open properties. Uninstalled Client for Windows, File and Printer Sharing, and deselected TCP/IP items. (Note: there is a posting to manually deinstall TCP/IP. I didn't do it).

9. Reboot.

10. Opened Network Connections. Right mouse click on Wireless Connections to open properties. Install Client for Windows, File and Printer Sharing, and TCP/IP items. Select Wireless tab. Selected Properites and Advanced tab for preferred network and ensure all settings were correct in accordance with postings above (I use WEP enabled)

11. Rerun "Setup a Home or Small Office Network" on client

Still had 169... IP address on client PC. The final solution not found above was Drumroll please......

12. Rerun "Setup a Home or Small Office Network" on my Server PC. IP address on Server changed from 192.68.0.1 to 192.168.0.1 and full connectivity was restore between all PC's on network and with the adware gone PC's are fast.

simulaire
12-25-2004, 02:36 PM
Thanks to tronz for posting (8/9/03) the correct fix for my NAV uninstall problems.

After uninstalling NAV 2003 on two WinXP machines, they would not acquire local ips from my LAN. Deleting the SYMTDI registry references worked like a charm.

On the first uninstall, I wasn't aware of this known problem and hadn't downloaded Symantec's special tool for complete removal. tronz's fix worked immediately (well, after an hour or so of searching around to find it). For the second uninstall, I ran Symantec's RNAV2003.exe tool (after following their directions to first try Control Panel>Add or Remove Programs)...and the same problem persisted :stab: !!!! tronz's fix to the rescue, again. :)

As a long-time Norton fan, I am disappointed at the direction Symantec has taken the software in the last several years. My uninstall debacle confirmed the wisdom of my recent switch to a different solution. How can a consumer trust a security company that, even when specifically writing code to do so, can't provide an effective uninstall program? My experience suggests that Symantec are either:

1) incompetent at coding or managing their software projects
2) don't care sufficiently about the end user (perhaps the corporate experience is different)
3) intentionally make it difficult to migrate to other products.

I encourage users to investigate other antivirus solutions...but I wouldn't be surprised if many on the bb reached that conclusion a long time ago.

Jason425
12-25-2004, 03:05 PM
yea I quit symantec... it's a hog

CiKoTiC
12-25-2004, 08:03 PM
Not the Corp. Edition. 8)

Jason425
12-25-2004, 09:32 PM
but the corp edition is ugly! ;)

CiKoTiC
12-25-2004, 10:19 PM
If your meaning of ugly means it don't have pop-ups when you boot and fancy config windows then your right. That's why I like it. It does it's job without all the annoying stuff. The only time I want to see a pop-up from it is when it catches something. And that's exactly what it does. :nod:

Jason425
12-25-2004, 10:58 PM
AVG isn't as ugly! (as ugly I mean grey and nasty).. even though you can prob change it.. I'm just looking for excuses here!

Dragon
12-27-2004, 10:22 AM
i had a probelm similar to the ones you guys are listing, more a combination thereof. basically my IP had changed on my PC, with no physical changes to the network. none on the network had any access to the internet however. basically, all i did was. shutdown everything, starting with the PCs and working my way up: switches, router, modem. and then waited for about 15 mins and plugged it all back in in reverse order. modem, 2mins then router, 2 mins, then switches, 2 mins then PCs and laptops. now it works fine. its a wired network by the way.

simulaire
12-27-2004, 01:07 PM
Rebooting is effective but not particularly efficient if it happens much...hopefully, Dragon, you don't have a recurring problem and won't be forced to do further troubleshooting (I know it would bug me as to exactly what happened).

Q: Seems some don't mind NAV Corp ed, but I just switched to ZA Security Suite, which I believe uses McAfee's antivirus engine...are there any problems anyone's aware of with this solution? It seems faster and simpler than NAV's solution.

PS as an independent, all I need is to protect a peer-to-peer plus a server or two behind a home router...Corp software not an option, nor desired.

vee_ess
12-27-2004, 02:16 PM
Dragon, sometimes IP configurations can change if a certain system isn't powered on when others are. The reason is because one system stores all the information about a network and workgroups and keeps a table of what systems have what IPs. If that system isn't on when another boots up, the other system may set its own IP at the very initial IP of the set IP range. If you need to avoid this, disable DHCP and configure the IP of each system individually and manually. They will not change again, unless you change them.

Simulaire, make sure the router is a NAT (preferably with SPI). NAT is the single biggest security enhancement for the consumer market.

Omega
12-29-2004, 12:07 AM
make sure the router is a NAT

Have you ever seen a SOHO/retail router that /didn't/ use NAT (PAT, if you want to get more technical)?

Jason425
12-29-2004, 12:44 AM
my old d-link 704 didn't.. but it just stopped working.. so there you go.. but point made.. all NEW routers will come with something like that...

simulaire
12-31-2004, 02:56 PM
Simulaire, make sure the router is a NAT (preferably with SPI). NAT is the single biggest security enhancement for the consumer market.

Yes, of course the router has NAT (and SPI)...but that is only one level of protection, and not foolproof. You didn't mention:

- only run day-to-day as limited user when connected to (W)LAN
- don't share any folders except carefully designated ones w/permissions thoughtfully set
- good firewall
- good antivirus
- keep up on your patches
- try to avoid software with consistently major security problems (e.g., Firefox has worked quite well for me in place of IE)

I'm sure many of you out there have several more sophisticated approaches but for a small operator with no high-profile web presence, I've yet to have a security breach in 5 years of static ip broadband connection (knock on wood, it could happen anytime.)

Still asking 'though...any feedback on ZA Sec Suite antivirus?

vee_ess
01-02-2005, 11:54 PM
Avoid ZA Security Suite. They use Norton technology. McAfee and Panda do much better.

simulaire
01-03-2005, 10:25 AM
Avoid ZA Security Suite. They use Norton technology. McAfee and Panda do much better.

...which I believe uses McAfee's antivirus

Incorrect, both you and I! I bothered to track down the facts this time:

According to ZA's own site, they use Computer Associates Vet Antivirus technology.

vee_ess
01-03-2005, 03:18 PM
You're absolutely right. For some reason I was thinking CA owned Symantec rather than Innoculate IT. damn....

ahiemstra
02-04-2005, 04:39 PM
The solution might be very simple (as on my PC): Go to services and look for the DHCP service. Some applications might disable this service. I suspect NetSwitcher II might do this for example.

Regards, Arjen.

Jason425
02-04-2005, 05:30 PM
What a GREAT tip! Thanks Arjen!

soulman
05-26-2005, 09:16 PM
I'm getting this error message folks:

"C:\Documents and Settings\All Users>ipconfig

Windows IP Configuration

An internal error occurred: A device attached to the system is not functioning.

Please contact Microsoft Product Support Services for further help.

Additional information: Unknown media status code.

C:\Documents and Settings\All Users>

Please advise what to do. Owing to this, I could connect using a dial-up connection but was not able to browse any sites, then I thought maybe the dial up is messed up, so I bought hi-speed cable internet, same problem, wouldn't connect. Then I popped the Windows XP Pro CD in the drive and tried a "Repair Install" so that it could replace any missing or corrupt files, still no luck. I had to then nuke the PC, format the HDD with NTFS, and then install XP over it, now finally the internet is working however, I still get the same error message when I type ipconfig on the dos prompt...its driving me nuts!! :hanged: :confused:

Any ideas?!?!

Thanx!
Robin


Can anyone suggest how to resolve the issue above, as I have the same problem on my machines and have rebuilt them 3 times and it happens again. Any suggestions ???

Please :cry:

pcsolve
08-13-2005, 06:27 AM
I found the problem to have been caused by spyware, adware and the like.. Unfortunately there was too much cr@p on the PC to pin down which bit causes it. But anyway I resolved the issue by removing as much spyware as possible without a net connection, then re-applying service pack 2. Once SP2 was re-applied the IP problems were resolved and I could then do online scans and update defs etc.

All seems well for now.

themostro
09-09-2005, 08:10 AM
THE SOLUTION IS HERE:
scroll down to see original problem.







had the same problem with ipconfig but after trying some of the suggestion from this post, I found out my "Routing and Remote Access" (Services) was disabled. Once I set it to automatic and start the service, the ipconfig finally start working.

I'm using a IBM thinkpad t42...

Quote:

PostPosted: Sat Jun 18, 2005 5:12 am Post subject: re:ipconfig error
Quote:

I get the error below when I do an ipconfig. Everything works ok though,
browsing, file sharing etc. Any ideas?

Thanks,

Rob.

(PC is an IBM thinkpad running XP SP2)



Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\robert>ipconfig

Windows IP Configuration

An internal error occurred: The operation completed successfully.

Please contact Microsoft Product Support Services for further help.

Additional information: Unknown media status code.


Had the same problem. Try starting these services:

Remote procedure call (RPC)
Routing and Remote Access

Started them and voila -- ipconfig works.

netsh int ip show ipaddress had a more informative error message.


Back to top


Moochie
Guest





Posted: Tue Aug 09, 2005 6:24 pm Post subject: re: ipconfig error

--------------------------------------------------------------------------------

Same error and solution as above (starting rounting service)

Same laptop as well - IBM TP42. Wonder if there was something from IBM that broke it?

Also, wondering if this service is normally auto in XP default configuration?

Back to top






[quote="djrobinn"]I'm getting this error message folks:

"C:\Documents and Settings\All Users>ipconfig

Windows IP Configuration

An internal error occurred: A device attached to the system is not functioning.

Please contact Microsoft Product Support Services for further help.

Additional information: Unknown media status code.

C:\Documents and Settings\All Users>

Please advise what to do. Owing to this, I could connect using a dial-up connection but was not able to browse any sites, then I thought maybe the dial up is messed up, so I bought hi-speed cable internet, same problem, wouldn't connect. Then I popped the Windows XP Pro CD in the drive and tried a "Repair Install" so that it could replace any missing or corrupt files, still no luck. I had to then nuke the PC, format the HDD with NTFS, and then install XP over it, now finally the internet is working however, I still get the same error message when I type ipconfig on the dos prompt...its driving me nuts!! :hanged: :confused: ]

samooreatl
12-23-2005, 07:12 AM
Did anyone ever provide a resolution? I am getting a similar error:

C:\Windows\System32>ipconfig /all

Windows IP Configuration

An internal error occurred: The request is not supported.

Please contact Microsoft Product Support Services for further help.

Additional information: Unable to query host name.


I've tried everything in this post and even called the helpless desk.
Any other suggestions? Please IM at samooreatl

n00gz
01-15-2006, 07:46 AM
Yea i finally worked it out after freakin out :mad:

it has to do with the path in your environment variables somethin ferked mine up mustv be adware.

Since ipconfig works from c:\windows\system32 if u try ipconfig from that directory in ur cmd prompt ipconfig will work.

but anyway this is what i did worked 100%

- right click on my computer

- select advanced tab

- select environment variables

edit path

http://img.photobucket.com/albums/v682/n00gz/NewAdobePhotoshopImage.jpg

so it only reads PATH=C:\WINDOWS\SYSTEM32;C:\WINDOWS

hope that helps

kunder@mninter.net
02-22-2006, 03:49 PM
An issue that you might come across related to the IBM T42 Series Laptops and Wireless Home Networks.

Basically, while trouble shooting a problem related to:
- A Wireless Network.
- A Wired Network where the data jack might not be active.
- A VPN connection problem.

You may notice strange behavior from the Laptop Network Card.


Symptoms of the problem:
#1 ipconfig command gives the following error.
Windows IP Configuration

An internal error occurred: A device attached to the system is not functioning.

Please contact Microsoft Product Support Services for further help.

Additional information: Unknown media status code.


#2 NIC card gets Automatically Disabled within 30 seconds of unplugging a live cable. You also cannot enable the NIC card again without pugging in a cable into a live data jack.
(Normally, it should only show "cable unplugged" or "Not connected". It should not be automatically disabling the NIC cards.)


Cause:
The Ethernet Network Card Driver may be too new. The Nic driver that is available through the Windows Update website appears to not be compatible with the IBM Thinkpad T42 Series laptops.
(It may be other laptops also, but it appears from the newsgroups, that most people having the same issue, all use the IBM T42 series laptops with WinXP-SP2)


Solution:
#1
- Use the WinXP Rollback Driver feature to rollback to an earlier version.
- Then do not install the Nic card driver that is available through Windows Update until their driver problem is corrected.

#2
- Download the newest version of the driver from IBM's website.
(IBM has an older version than the Microsoft site, but IBM is more likely to have fully tested any version they offer on their website.)

losman
02-26-2006, 01:02 PM
I am getting this problem on a PC but when I login in Safe Mode it works fine, the ony thing I did recently was add Panda Platnum and it seemed to work fine until I ran a few reboots after clearing out a number of viruses

regil
08-18-2006, 03:08 AM
guys i hope someone here can help. tried all that solutions i can find here. but still my ICS/Firewall wont start. i cant even do an IPCONFIG
it displays:
error 2001: the specified driver is invalid.

which driver is he talking about? this pops when i run Win Firewall/ICS at services.msc

Appreciate your help. Iv been using this machine as a gateway for the whole house. i hope you guys can help me. Thanks

-regilb-

pacman750
12-01-2006, 11:18 AM
when i go to run ipconfig, the dos window flashes momentarily on the screen, with the information i expect, but then it disappears. It flashes too quick for me to get any info from it. Does anyone know what to do with that?

vee_ess
12-01-2006, 11:52 AM
Cause:
I suspect you are going to the Run command and typing ipconfig, then pressing ENTER. The program runs through completion (which is very quick) then returns that it is done; since the command window is open only for that program, it closes.

Solution:
What you need to do is go to the Run command. Type command.com and press ENTER. Then type ipconfig and press ENTER.

DragonWolf
08-20-2007, 05:54 PM
I had this problem on a customers pc and tried all the fixes.
1. winsock fix
2. netsh reset
3. checking regkeys
4. pulling nettcpip.inf and reinstalling
5. checking drivers for nic card and putting in another one just to be sure.
6. finally found the tcpip.sys was missing from windows\system32\drivers
7. replaced this file and everything started working
hope this helps.

usafa82
10-20-2007, 01:46 PM
Thank you DragonWolf! I had the following error (also on a customer's computer):

C:\Windows\System32>ipconfig /all

Windows IP Configuration

An internal error occurred: The request is not supported.

Please contact Microsoft Product Support Services for further help.

Additional information: Unable to query host name.


I tried all the various fixes and nothing worked until your tip about seeing if the file tcpip.sys was missing. It was and everything worked once I replaced it and restarted.

Thanks!

HugoP
01-18-2008, 10:58 AM
I also had no internet/network - ipconfig wasn't recognized and returned an error etc etc

I tried EVERYTHING for 3 days straight - all microsoft reset fixes, 3rd party ip fixing software - EVERYTHING.

I eventually found how to fix this problem + I was kicking myself how simple it was - spyware/virus had changed the tcpip.sys file and had some mechanism to resist attempts to fix the issue, so just delete tcpip.sys in system32/drivers AND the spyware backup file (of the same name but different file extention) the original circa 2004 tcpip.sys circa 2004 will automatically appear and everything will work.


SIMPLE!!!!!
Hugo
:)

ps next run the best antivirus-spyware you can find to get rid of anything else left behind

pentiumcadiz
02-04-2008, 05:02 PM
Thanks a lot for this solution.

I was about to give up and reinstall winXP.

Easy, fast and exact solution.

You are a number one !!

computer_tech_2008
02-10-2008, 03:30 AM
You go:
1. - Run
2. - CMD
3. - ipconfig

Done :D

Bonanzaman
03-07-2008, 03:13 PM
I am having the same issue....when I run the ipconfig command, all I get back is a single line : Windows IP Configuration, no DNS or IP info at all. Looking for the cause of being unable to view webpages, IE says "cannot find server" even though the dialup network connection indicates connected, and I get the balloon that says "connected", and a data speed showing ....... I checked the tcpip.sys file.....it was there, I tried deleting it and, yes it did re-appear out of the OS, but still no joy!:\\
Tried to reset the DUNS - TCP/IP using the netshell utility command, http://www.modemsite.com/56k/duns-reset.asp, but got no log text output. Any ideas where to go from here?

xsouldeath
04-01-2008, 02:47 AM
well I resolved this problem *fingers crossed* when I restart.. But ...

It probably had to do with enabling

REMOTE ACCESS CONNECITON MANAGER IS ENABLED.

(routing inst even running by my internet works after REMOTE )

I think that is the solution.

"Creates a network connection." ==> ;) Imagine if that is disabled :P

C:\WINDOWS\System32\svchost.exe -k netsvcs
Startup Type:Automatic.

xsouldeath
04-13-2008, 03:43 PM
tcpip.sys download.

I cannot say that its safe to replace yours.. But if you are desperate for one that worked for me(YOU NEED TO RESTART AFTER... If you are lazy to restart try shutdown -f then..):

Mirror 1:

http://rapidshare.de/files/39110159/tcpip.sys.html (http://rapidshare.de/files/39110159/tcpip.sys.html)

Mirror 2:
http://www.megaupload.com/?d=4OFL2GYF (http://www.megaupload.com/?d=4OFL2GYF)

Mirror 3:

http://w16.easy-share.com/1700131749.html (http://w16.easy-share.com/1700131749.html)

Mirror 4:
http://www.sendspace.com/file/9kq7nc (http://www.sendspace.com/file/9kq7nc)

Alternative:
http://www.p2pfiles.com/sw/tcpipnew.sys (http://www.p2pfiles.com/sw/tcpipnew.sys)
http://www.mediafire.com/?20kpiomdm7o (http://www.mediafire.com/?20kpiomdm7o)


It looks like screwing up tcpip.sys FRIES WebClient Service needed for the internet.

http://img385.imageshack.us/img385/8660/dangerww7.jpg

I had the same problem. Deleted c:\windows\system32\drivers it worked.
Before
ping 127.0.0.1 wouldn't work
my wireless said "ASSOCIATING"
and internet explorer said the adress type is invalid and showed me some /// stuff.
On a dell inspiron 6400.
This was due to BITCOMET which created a tcpip.sys.ORIGINAL..Just for those of you in DANGEROUS SITUATIONS, where you only have 1 computer I HIGHLY RECCOMEND you make a copy of tcpip.sys in c:\ so that if you ever have this problem again you can easily fix it

So in Summary
===========================
Problem
-Internet not working.

Symptoms with wireless on my Dell inspiron 6400

Internet Connection icon does not show the connecting ... state
Having BitComet ..or other tormenting problems installed..and changing the IP Configuration settings there
Associated shows in my tray icon
Ipconfig fails
Ping 127.0.0.1 fails
ipconfig results in :ipconfig
--------------------------------
Windows IP Configuration
An internal error occurred: The request is not supported.
Additional Information: Unable to query routing
information.
WebClient service said "stopping" in services.msc and A LOT of my web services and services failed to start properly!
My tray icon showed connectivity and yet the internet didn't work.
Ping 127.0.0.1 message "Unable to contact IP driver, error
code 2."Solution (as per the previous poster)

1) replace tcpip.sys
2) restart your computer

xsouldeath
04-13-2008, 03:51 PM
tcpip.sys download.

I cannot say that its safe to replace yours.. But if you are desperate for one that worked for me(YOU NEED TO RESTART AFTER... If you are lazy to restart try shutdown -f then..):

Mirror 1:

http://rapidshare.de/files/39110159/tcpip.sys.html (http://rapidshare.de/files/39110159/tcpip.sys.html)

Mirror 2:
http://www.megaupload.com/?d=4OFL2GYF (http://www.megaupload.com/?d=4OFL2GYF)

Mirror 3:

http://w16.easy-share.com/1700131749.html (http://w16.easy-share.com/1700131749.html)

Mirror 4:
http://www.sendspace.com/file/9kq7nc (http://www.sendspace.com/file/9kq7nc)

Alternative:
http://www.p2pfiles.com/sw/tcpipnew.sys (http://www.p2pfiles.com/sw/tcpipnew.sys)
http://www.mediafire.com/?20kpiomdm7o (http://www.mediafire.com/?20kpiomdm7o)


It looks like screwing up tcpip.sys FRIES WebClient Service needed for the internet.

http://img385.imageshack.us/img385/8660/dangerww7.jpg

I had the same problem. Deleted c:\windows\system32\drivers it worked.
Before
ping 127.0.0.1 wouldn't work
my wireless said "ASSOCIATING"
and internet explorer said the adress type is invalid and showed me some /// stuff.
On a dell inspiron 6400.
This was due to BITCOMET which created a tcpip.sys.ORIGINAL..Just for those of you in DANGEROUS SITUATIONS, where you only have 1 computer I HIGHLY RECCOMEND you make a copy of tcpip.sys in c:\ so that if you ever have this problem again you can easily fix it

So in Summary
===========================
Problem
-Internet not working.

Symptoms with wireless on my Dell inspiron 6400

Internet Connection icon does not show the connecting ... state
Having BitComet ..or other tormenting problems installed..and changing the IP Configuration settings there
Associated shows in my tray icon
Ipconfig fails
Ping 127.0.0.1 fails
ipconfig results in :ipconfig
--------------------------------
Windows IP Configuration
An internal error occurred: The request is not supported.
Additional Information: Unable to query routing
information.
WebClient service said "stopping" in services.msc and A LOT of my web services and services failed to start properly!
My tray icon showed connectivity and yet the internet didn't work.
Ping 127.0.0.1 message "Unable to contact IP driver, error
code 2."Solution (as per the previous poster)

1) replace tcpip.sys
2) restart your computer

Witrtigpc
09-05-2008, 01:54 PM
I got that


C:\Windows\System32>ipconfig /all

Windows IP Configuration

An internal error occurred: The request is not supported.

Please contact Microsoft Product Support Services for further help.

Additional information: Unable to query host name.

I could not work it out after several days, and replacing the NIC so I formatted the system 30 days ago.

All was well until it happened again!!!!


I Was VERY Hesitant to delete anything from my System32\Drivers folder, but after reboot - It worked just fine -

Beets the heck out of formatting again.

A Million Thanks

vmikhelson
09-08-2008, 12:52 AM
I am having the same issue as Bonanzaman....when I run the ipconfig command, all I get back is a single line : Windows IP Configuration, no DNS or IP info at all.

netsh int ip show ipaddress lists a single "Loopback" interface.

route print consistently shows Loopback interface and a single route to 127.0.0.0 network.

pinging 127.0.0.1 works fine.

Tried all resets, uninstalls, reinstalls. Nothing helps.

There is one workaround I was able to find. Go to a Safe Mode, uninstall any Network Adapter, reboot into Normal Mode and everything is dandy until the next reboot.

The problem started manifesting itself about a year ago.

System details:
-- IBM ThinkPad Z60t
-- Windows XP Pro SP3

TheWickerMan
09-08-2008, 11:15 AM
I am having the same issue as Bonanzaman....when I run the ipconfig command, all I get back is a single line : Windows IP Configuration, no DNS or IP info at all.

netsh int ip show ipaddress lists a single "Loopback" interface.

route print consistently shows Loopback interface and a single route to 127.0.0.0 network.

pinging 127.0.0.1 works fine.

Tried all resets, uninstalls, reinstalls. Nothing helps.

There is one workaround I was able to find. Go to a Safe Mode, uninstall any Network Adapter, reboot into Normal Mode and everything is dandy until the next reboot.

The problem started manifesting itself about a year ago.

System details:
-- IBM ThinkPad Z60t
-- Windows XP Pro SP3

When you say you tried reinstalling, did you go to IBM's site and download the newest ethernet drivers for your laptop? The other option is that there could be something malicious lurking in your machine. Have you tried a virus scan lately?

vmikhelson
09-08-2008, 12:59 PM
When you say you tried reinstalling, did you go to IBM's site and download the newest ethernet drivers for your laptop? The other option is that there could be something malicious lurking in your machine. Have you tried a virus scan lately?

Sure I did. All latest and greatest from Lenovo/IBM is applied. Antivirus runs from the moment machine was first configured. I did analyze all processes running and did not find anything suspicious. I did run a couple of anti-rootkit scanners, and did not fetch anything either.

TheWickerMan
09-10-2008, 02:03 PM
You may want to try a repair install if you haven't already or try copying over the tcpip.sys from another working machine running XP, if not you may be looking at reformatting time. You should also make sure that all the appropriate services for networking are running (DHCP client, DNS client etc...).

vmikhelson
09-10-2008, 03:06 PM
You may want to try a repair install if you haven't already or try copying over the tcpip.sys from another working machine running XP, if not you may be looking at reformatting time. You should also make sure that all the appropriate services for networking are running (DHCP client, DNS client etc...).

It looks more like a registry problem to me otherwise it is hard to explain why would it work after a first boot with uninstalled NIC. All my previous attempts to run a repair install in Windows never produced any positive results if the problem was in registry. I can probably try, usually it does not cause a big trouble, although sometimes it does.

TCPIP.SYS was verified to be identical to the same from a healthy machine.

All services are running with no glitches.

Windows reinstallation is always a cure but not inexpensive.

TheWickerMan
09-10-2008, 09:27 PM
What anti-virus are you running? I've seen some of the anti-virus/firewall combos cause havoc with network connections.

vmikhelson
09-10-2008, 11:30 PM
What anti-virus are you running? I've seen some of the anti-virus/firewall combos cause havoc with network connections.

Both "affected" and "healthy" machines use Avira AntiVir Personal from day one.

Both used to use ZoneAlarm Pro. ZA is still being used on the "healthy" one, it was uninstalled from the "affected" machine in the course of troubleshooting the "empty ipconfig" problem. Now it uses Windows Firewall.

TheWickerMan
09-11-2008, 02:28 PM
Hmmm........
The fact that it works in safe mode with networking makes me think that there's some program that's causing it to not run properly. Microsoft has a nice utility called autoruns (http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx) that lets you view all the things that startup when windows starts. You may want to go through all of those and start filing them down and see if you can find the culprit.

vmikhelson
09-11-2008, 06:18 PM
Hmmm........
The fact that it works in safe mode with networking makes me think that there's some program that's causing it to not run properly. Microsoft has a nice utility called autoruns (http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx) that lets you view all the things that startup when windows starts. You may want to go through all of those and start filing them down and see if you can find the culprit.

Sorry for misunderstanding.

Safe Mode is used in my workaround for a single purpose of uninstalling a NIC in Device Manager. It cannot be done in Normal Mode in 98% of cases. Device Manager hangs... Which makes me think again that it is a Registry issue. Corruption, permissions, etc.

After a NIC has been uninstalled and the laptop is booted normally networking functions as it should until the next reboot. Then all fails miserably again.

TheWickerMan
09-11-2008, 09:55 PM
Aside from failing NIC's are there any other devices that aren't functioning properly that would make you think registry corruption?

vmikhelson
09-13-2008, 11:38 PM
Aside from failing NIC's are there any other devices that aren't functioning properly that would make you think registry corruption?

It's not a failing NIC per say. I would qualify the phenomenon as a failing IP configuration. The NICs show fine in Device Manager, all bindings are fine, all protocols, clients are in place. The only problem -- IP communication is down. And as was noted originally, the problem manifests itself via ipconfig /all returning just a header with not a single line of contents.

After an arbitrary NIC is uninstalled in Safe Mode the system is forced to reinitialize something and after that IP is fine for one session. After the next reboot we are back at square one.

This sequence is very consistent with a registry corruption theory in my opinion.

And to answer your question, "There are no other major problems I am aware of with this laptop."

TheWickerMan
09-15-2008, 10:21 AM
I would definitely try running a repair install, just make sure the disk you use matches the service pack version that you have installed, otherwise you'll run into trouble. Repair install is about the only thing that will repair registry corruption aside from reformatting or rolling back to a previous system restore state (you said it's been going on for about a year so it's probably not possible to roll back that far).