09-24-2006, 08:04 PM
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Techie
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Join Date: Sep 2006
Location: rushville, indiana
Posts: 23
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keyboard mystery
Okay, as I pride myself at being a computer technician and advanced windows user here is my problem.
I have windows XP with SP2 I have been using my Microsoft natural elite keyboard with this system for a year now. The keyboard all of a sudden stopped working in windows. You ask yourself how I know this, the keyboard works fine when I boot up to my bios page also while booting system keys light up as they should. Thinking maybe the keyboard is bad, it works on another system fine and my backup keyboard works on other systems but when plugged into this system nada. I unplug keyboard from PS/2 port on MB the system gives a keyboard error like it should. When window’s finally loads no keyboard activity at all no lights nothing. Went to device manager there is a yellow “!” right before the device name “standard 101/102-key or Microsoft natural ps/2 keyboard” which is what my keyboard is. Also on properties under device status it says “device cannot start error code (10)” looked this up on Microsoft’s site did what was suggested. Said to uninstall, reboot and will be fixed, right did not happen. Guys and gals I am typing this with a mouse using virtual keyboard and this has to end. I asked god and he sent me here please help me.
“Doc”
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09-24-2006, 11:11 PM
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Platinium Techie
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Join Date: Jan 2005
Location: Edmonton, Alberta, Canada
Posts: 1,078
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Welcome to the forums, sounds like quite an annoying problem, and it must have taken you a while to post this with virtual keyboard haha.
Anyway, does that keyboard have drivers? I would try and reinstall drivers if it does, also check for conflicts in your hardware properties.
Could you also list your system specs?
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Microsoft believes in making computing easier! What could be easier for consumers than having only ONE choice of software?!?
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09-25-2006, 07:45 AM
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Join Date: Sep 2006
Location: rushville, indiana
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the detective novel (keyboard msytery)
i have looked for drivers for this keyboard at microsofts site to no avail. as far as system specifics here goes.
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09-25-2006, 10:01 PM
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Join Date: Sep 2006
Location: rushville, indiana
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system specs (mystery keyboard)
here are my specs
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09-26-2006, 10:12 PM
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Platinium Techie
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Join Date: Jan 2005
Location: Edmonton, Alberta, Canada
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What did you use to get those system specs?
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Microsoft believes in making computing easier! What could be easier for consumers than having only ONE choice of software?!?
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09-26-2006, 10:19 PM
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Join Date: Sep 2006
Location: rushville, indiana
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specs info.
i used dr hardware 2006 it was more detailed than what i posted
"doc"
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09-26-2006, 10:34 PM
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Platinium Techie
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Join Date: Jan 2005
Location: Edmonton, Alberta, Canada
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I just figured that out hehe, anyway, from that spec sheet it seems as if windows is detecting the keyboard fine with no conflicts.
Have you messed with any BIOS settings? Try setting your BIOS to default, sometimes wrong settings can mess with peripherals.
I did notice this particular link you may want to try... http://www.jsifaq.com/SF/Tips/Tip.aspx?id=5301
Also, you may want to try installing/re-installing IntelliType, http://www.microsoft.com/hardware/mo...elliType%205.3
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Microsoft believes in making computing easier! What could be easier for consumers than having only ONE choice of software?!?
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09-27-2006, 07:16 AM
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Join Date: Sep 2006
Location: rushville, indiana
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keyboard (msytery) cont.
thanks i will do just what is required
"doc"
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11-16-2006, 09:47 PM
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Join Date: Nov 2006
Location: Myrtle Beach SC
Posts: 46
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I would suggest performing a system restore back to the time it was working correctly. I'd also run sysinternal's autoruns and check for anything suspicious, I've seen this type of thing happen before when a illicit program (keylogger, spyware) was hooking the keyboard.
Forcing hardware hardware redetection may fix it.
Boot the system from the WinXP CD. Have your CDKEY ready.
Select the “Install” option. (Don't select repair! The first repair option only verifies XP files against the XP CD versions and makes no system setting changes).
Setup will find the XP install that is already there and ask if you wish to repair it. Say yes.
Setup will run the upgrade code that will re-enumerate the hardware.
Also,
You can use this registry file to force device manager to show hidden devices:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]
"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
Then check for any grayed out phantom devices, right click and remove them in case they are interfering.
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11-16-2006, 11:06 PM
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Techie
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Join Date: Sep 2006
Location: rushville, indiana
Posts: 23
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keyboard mystery resolved
iinstead of fretting over the problem any more decided to just reformat and reinstall solved the problem totally. also just after i did this i found my adapter to convert from ps/2 to usb a little late but i appreciate everyones help on this and if the admin wish to delete this thread it is fine with me.
"doc"
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