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-   -   Can someone help me, please? (https://www.techwarelabs.com/community/showthread.php?t=9584)

Prometheus 05-19-2004 12:51 PM

Woah jason triple post!

Looks like a lot of spyware in hijack this

Run adaware and spybot etc

Jason425 05-19-2004 07:37 PM

easy fix.. start, run, type msconfig, go to startup, and uncheck EVERYTHING.. you'll be happy....

Jason 05-19-2004 08:17 PM

Jason if your going to give advice please know the full story. There are certain items that may be in his msconfig that he needs or wants. Unchecking everything could lead to an unstable system.

Please use the uninstall in the control panel to remove unneeded items

Jason

Jason425 05-19-2004 08:34 PM

I know... he knows what he wants and he can keep those.. 90% of those nobody uses.. I know the story...

Jason 05-20-2004 07:08 AM

Judging by his lack of familiarity with the threads and programs running on his system and his overall inability to solve this problem I wouldnt conclude he knows enough to not take what you said literally.

And no offense to you moochey, we all were at that point at some time. Well maybe not Jason425, I think he popped into this world with an Intel inside sticker on his ass.

moochey 05-20-2004 07:45 AM

No offense taken... I am VERY unfamilar with this. I tried what Jason425 suggested and nothing loaded, so I reversed the changes.
I tried spy-bot and it doesn't seem to be any better.

I tried to remove Norton Internet Security Professional, but it says I need to contact them to do it. But I had it before and this was working good.

Where I really notice the difference is when I click on icons .. theres several seconds before the program is activated. It used to be immediate.

I certainly appreciate all the help. And again, I am ignorant when it comes to this stuff, so it's not insulting.

Jason 05-20-2004 08:13 AM

Were this my machine I would suggest you simply reformat and re-install. However what you need to do is get a hold of a friend whom you trust and is good with computers to help you. Do you have the original Windows XP disk with cd key? DO you have a Cd burner and blank disk for backup of your data?

If so then we might be in business.

Please give me a rundown of the stats of this machine including:

CPU
Ram
Motherboard if you know it
Custom machine or dell, compaq etc?
Graphics card
Sound
Lan card
Any additional peripherals
Any additional software CD's

moochey 05-20-2004 08:44 AM

It's a Dell 4500s

Pentium 4 1.8 ghz
512 RAM
XP Home Edition
I have HP K80 "all in one" printer
I have a CD burner
I have a wireless keyboard and mouse
Soundmax Audio
Cnet Pro200wl card
Intel 82845G Graphics
Conexant HSF V96 56K data fax MCI modem
I also have a logitech video cam
I use outlook express email

The OS was intalled by Dell. I have a CD, but I don't have the key

I did finally manage to get Norton Security Professional off and it seems to be a little better. But now I have to get another unintrusive virus and internet protection program .. any suggestions?

I had this problem about 1 year ago and after posting the "hijack this" log, I was instructed to remove some of the programs listed and it was fixed.

Thank you

Jason 05-20-2004 09:09 AM

More than likely you can use the same CD that the norton security professional came from and simply select the components you want installed. In which case make certain that the only thing being installed is the antivirus.

A few areas to note:

If you are cable modem connected, then you don't need the 56K modem and may uninstall this. May free up IRQ's and CPU cycles.

If your Printer is USB as well as the CAM then you may diable all serial ports and Parallel port in the Bios (if you don't know how to do this I don't suggest trying to change anything in the bios)

Try making certain that all device drivers and latest patches are installed. Check the microsoft updates site.

Call Dell for the CD key for your CD as you should have gotten it.

Jason425's advice is correct to a degree in that you should try to uninstall if possible or disable all background services that you can. The problem is in determining what you can turn off and what you shouldnt. This is difficult for us to help you with. Here is where a computer savy friend is helpful.

Clean out your internet temp files and history. This could be taking up valuable space and contributing to your delay's. Open I.E. go to tools/internet options/ delete files (including offline files)/ then clear history

then

Perform a a diskcleanup and defrag on your HD. Right click C drive/properties/disk cleanup (check all boxes, may take a while depending on size of drive and amount to clean)
Then right click C/properties/tools/disk defrag (may take hours, depending on fragmentation (advice it to let it run overnight and not use the computer while its running the defrag)

Dragon 05-20-2004 09:24 AM

my internet gets slow all the time as a result of about 150 meg in the temp internet files... i clean those out daily; i know this is an obvious thought but - did you try it?

likin the new avatar pro


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