AGH I CANT SHUT DOWN
 

i click shut down and it wont shutdown.. or restart... or stand by i have to do it maunally whcih is bad for a comp

uh oh

this is happening to my win2k pro too just this week...

doing a virus scan now

ill tell u how to solve this once i figure the way...

found 3 viruses

same thing but different files

but i dont think they have to do with this case

here is the solution to the problem
http://support.microsoft.com/default...b;en-us;266169

btw, mines hangs on a black screen after i click shut down

mine doesnt do anything

well read that knowledge database

problem usualy originates within bios power management options or advanced power managment options in windows

read u lazyboy

i read that thing ^^^^^ it didnt help i have windows xp

I looked in power management nothing to change

I havent changed any options in bios yet....

i just re installed windows this morning and i still have the same problem...

bios...

if you dont try it out, nothing will help

Perhaps you should look at the task manager and find out what is running. Chances are something's hanging up and preventing the system from shutting down.

And as for viruses, go to www.pandasoftware.com or www. antivirus.com and use their online virus scanning utililty. Maybe you missed something.

Art :o

my patented quickfix for windows problems, please read carefully
----------------------------------------------------------------------------

1. give up trying to fix
2. find dos boot disk
3. put dos boot disk in
4. reset computer by any means necessary
5. when prompt loads, format c:
6. wait

not when u have a hdd with bad sectors

lol

Usually it happens when U mess around with device drivers...Besides who says 98' ME' 2000' XP are perfect OS's. When this kind of symptoms occur in frequency, FORMAT.COM is my solution. Re-install, that's Y i have 2 back-up HD.

CB-Byte

i did re install didnt fix it though

:/ You can't fix it if you don't know what to fix. What's the specs of your PC...Hardrives, MOBO, CPU, Video Card, etc.

If u did re-install and did not fix the problem, it is because you re-install the same drivers. (Might be)

CB-Byte

p 1.5 ghz radeon 9000 512 ram

yeah, but what about the HD?

I just think byteguy is right on with this:

That happens a lot of the time with people that i service. Weird ass apps that are running and need to be killed off in either the registry, msconfig, startup or whatever. If its not this (and since u reinstalled windows again and it still doesn't work) you should try using a new/known-working HD instead.

40 gb hd oly 20 gb used

Possible answer
 

HI,

This is not uncommon, do you have a firewall or virus software? If so, manually stop these before shutting down. Mcafee in particular can cause this problem. You may also have to shut down related processes manually in task manager.

It's interesting that the problem is still there after a reformat, was the problem there before you installed any apps or drivers? If so this could be a problem with you HDD, or more likely your CD.

I hope this is of some help
phill

I would agree with those who said that it is most likely a service or program haning it up. You might want to try FreshUI or some other registry editing tool that can help you set XP to force a shutdown of any program that doesn't want to close when its told to.