It took this long to figure out...
 

Software bugs are not just annoying or inconvenient. They're expensive.

...bugs and glitches cost the U.S. economy about $59.5 billion a year.
- Reuters ("Software Errors Cost Billions")

I am surprised it took them this long to initiate a study into the matter. And according to one person, the cost of software would increase if they were held liable, but much or the free software I have used is about the most bug-free I have come across. Examples: ZoneAlarm & Sygate Personal Firewall, Linux (any distro), Trillian, Getright, & Winamp to name only the most common.

Re: It took this long to figure out...
 

ZA has a few bugs. When I opened IE last night it thought it was some other program trying to connect to the internet. Oh and ZA is not free. There is a free version of it, however.