[Keefe]

These are real support calls that my co-workers answered today.

Tech: May I help you sir?
Customer: I can't view my web page.
Tech: What did you create it in?
Customer: I haven't created it yet.

Customer: I can't get on the internet.
Tech: What error are you receiving?
Customer: Well, it says it can't detect the modem, and I haven't bought one.

Customer: I'm getting Illegal Operations, will I get arrested?

Customer: I can't login.
Tech: Did you retype your password?
Customer: I don't have a password.
Tech: Yes you do sir, its ****, can you bring up your dialup window please, what do you have there for User Name and Pass?
Customer: Its ******, and password is blank.
Tech: Please type your password in the password field.
Customer: I most definitely will not, this is poor tech support, I told you I don't have a password *click*