Well they look like excellent printers but just basically suck to put it very bluntly. And futureshops busy season, pushy salspeople, unkind staff dont help the situation!  I was actually approached by a salesperson right out of the blue while in the store, he inurupts me and tells me I need a cable for the printer.  and then I retort by saying no I dont I already have one.  Jeez.  That wasnt very helpful of him just to come up and say that.