Re: A challenge to my fellow techies.
If all else is working fine I'd say you are alright. Ping times really aren't as important as people tend to think. They have the lowest priority over all other traffic. If there are congested routers the pings and traceroutes take the low end and have to wait.
With all the Code Red II, Nimda etc out there tying up traffic this could be part of it.
Would hurt to check n see if maybe there are updated drivers for her modem or uninstall and reinstall DUN (dial up networking, and TCP/IP) Maybe with a clean stack you'll get better results. No promises, just what I'd do.
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