XP stops responding after dialing up ISP.

Hi folks,

I wish I had an easy way of describing the problem and what events may have lead to it, but I don't. So I'll just spit it out and see what happens.

The computer is running XP Home (SP2) and has several user accounts. The problem only exists in one of the user accounts.

Connecting to the internet (dialup) .... You can hear the handshaking, Verification of username and password completes, "Regestering your computer on the network" sometimes takes a bit to finish. However the "connected @ xx.x bps" bubble does not come up nor do the "blinky lights" appear. You can move the mouse around but when you click icons or the start button nothing happens. pressing ctrl-alt-del does nothing.

I'm not listing all the hardware specs (ram, video, etc) because I know that's not the problem. I do have a hijackthis! log if someone wants to look at it. In the meantime, if someone has any ideas off the top of their head....

Thanks Muchly.

PCD.

[Jason425]

install new modem drivers (or old ones over again)

[vee_ess]

A driver problem would show up in any user account. It sounds like explorer.exe stops responding, except for the part about CTRL + ALT + DEL . For diagnostics purposes, try shutting down rundll32.exe and explorer.exe before you connect (make sure you can navigate your way to start the connection through the Task Manager) both individually and together. You can restart explorer.exe by simply typing 'explorer' in the New Task Function part of the task manager.