Who Ya Gonna Call With Email Trouble From the Tour Bus?

[Tyler]

"Computer technician Joshua Kapellen doesn't look like a rock 'n' roll roadie. He's cleanshaven, wears starched, white button-down shirts and a clip-on tie. But to megaband U2, Mr. Kapellen is just as important as all its husky stage hands.

Last March, lead singer Bono needed his Xbox connected while the band rehearsed in Canada. Mr. Kapellen got a call. He hooked up the contraption and a few minutes later was playing videogames with Bono. "It was one of the coolest things that has ever happened to me," says Mr. Kapellen."

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